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Cancellation Policy

Refund Policy

For order cancelled on customer's request or non-compliance of the KYC Regulations by the customer, the amount will be refunded after deduction of payment gateway charges and other charges, if any. Payment Gateway charge is a fee also known as 'Merchant Service fee', and is applicable for all transactions where customer makes payment online. Currently this fee varies from one mode of payment to another and is subject to change as decided by respective Payment Gateway.

In case of orders placed through Partial payment request, order confirmation fee of 2% will not be refunded.