Prithvi Global FX Private Limited (PGFPL) recognizes the expectations of its customers with regard to privacy, confidentiality and security of their personal information that resides with us. Keeping personal information of customers secure and using it solely for activities related to us and preventing any misuse thereof is a top priority.

"Personal information" means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person.

This Policy is applicable to personal information and sensitive personal data or information collected by PGFPL directly from the customer or through the online portal.

Purpose of Collection and Use of Personal Information

PGFPL collects and uses the financial information and other personal information from its customers. This information is collected and used for specific business purposes or for other related purposes designated by PGFPL or for a lawful purpose to comply with the applicable laws and regulations. PGFPL shall not divulge any personal information collected from the customer, for cross selling or any other purposes.

The authenticity of the personal information provided by the customer shall not be the responsibility of the PGFPL

The personal information collected by PGFPL shall not be disclosed to any other organization except:

1. where the disclosure has been agreed in a written contract or otherwise between PGFPL and the customer;
2. where the disclosure has been agreed in a written contract or otherwise between PGFPL and the customer;
3. where PGFPL is required to disclose the personal information to a third party on a need-to-know basis and shall keep the same standards of information/ data security as that of PGFPL.
4. Where PGFPL is required to submit data to any regulatory authority or any government authority appointed by Government of India or any other international regulatory bodies

PGFPL maintains its security systems to ensure that the personal information of the customer is appropriately protected and follows the extant standard encryption norms followed for the transmission of information. PGFPL ensures that its employees and affiliates respect the confidentiality of any personal information held by PGFPL All documentations being collected as a part of Due Diligence measures are then audited by Concurrent Auditors on monthly basis and should there be any pendency PGFPL may contact the Customer for completion of the same.

Contact Information

In order to address any discrepancies or grievances related to the personal information residing with PGFPL would be mailed to support@travfx.com for a reply within 48 hrs.

PGFPL may, from time to time, change this Policy. The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed.

Cookie policy 

PGFPL's digital platforms use various third party services to promote its products and services. These third party services use cookies which are downloaded to your device when you visit a website in order to provide a personalized browsing experience. Cookies are used for lots of tasks like remembering your preferences &settings, provide personalized browsing experience and analyze site operations. These cookies collect information about how users use a website, for instance, how often visited pages. All information collected by third party cookies is aggregated and anonymous. By using our website user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her device / browser settings. PGFPL is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.

The information and materials contained in these pages - and the terms, conditions, and descriptions that appear - are subject to change. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final PGFPL determination and acceptance.

The information and materials contained in this site, including text, graphics, links or other items - are provided "as is," "as available". PGFPL does not warrant the accuracy, adequacy or completeness s of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

All information submitted to PGFPL via this site shall be deemed and remain the property of PGFPL & it shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information a visitor to this site. PGFPL shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by the PGFPL, entity having the direct customer relationship or as otherwise specifically agreed or required by law.